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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

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See how Cinch empowers businesses of all stripes to focus on the blah blah blah
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"Worth every penny... "

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~ Jared G.

"Response time is incredible"

~ Emily A.

"Saved me 10+ hours last month"

~ Jessica P.

"Before Cinch, I was constantly stressed about my WooCommerce site going down during sales. Now I don't even think about it - 
my site just works."

~ Joan S. - e-Commerce Store Owner

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A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

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White-glove WordPress support for organizations that need expert management without building an in-house team.

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How to add emoji to a WordPress post

Emojis have become a regular part of life with the proliferation of messaging apps. They're cute, quick, and can put emotion on a text based message that would otherwise come across flat. So let's get that emotion on your website ???? WordPress

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Ensure Gmail and Gsuite Deliverability in WordPress

Are you having trouble sending WordPress emails and notifications to your Gmail or Gsuite email? This is a common issue with both Gmail and Gsuite (and other email hosting services). There are well known reasons for why it's happening, and what you

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Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

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How Do I Update / Manage My Credit Card

We make it easy for you to manage and update your credit cards and payments for our subscriptions. If you've received an email that your automatic renewal payment failed, here's how to get it updated. Update or Change a Credit Card If

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Staging Sites for WordPress

One of the best things about WordPress is the thousands of developers who are constantly working to better your themes, plugins and extensions. Unlike other content management systems, WordPress gets actively better every day. The downside? All of those updates can sometimes

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Comprehensive WordPress Plugin Audit

WordPress plugins are awesome. For little to no cost and with the simple click of a button, these quick and easy downloads can add new features to your website and help increase its overall functionality. As WordPress experts, we’re not ashamed to

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Force WordPress Media button to insert https:// links

I'd previously written a post about forcing the WordPress Media button to insert protocol relative links when running a website as HTTPS-everywhere. Upon further research it turns out that doing so is no longer considered best practice. Paul Irish points out that

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Gutenberg 4.5 Changelog

In order to be able to use srcset and sizes on the front end, wp-image-### CSS class has been added to the media and text block.Add minimal multi-selection block panel to replace “Coming Soon” message. It shows word and block count for the selection.Exclude reusable blocks from the global block count in Document

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WooCommerce Subscriptions Renewal Notification Didn’t Send? Here’s What Was Missing

A customer reached out with a question on WooCommerce Subscriptions renewal notifications: We received a complaint from a member who said he was not notified that his membership was about to renew. When I look in the logs, it shows an email

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Add a collaborator to a WooCommerce account

We work with a lot of store owners running WooCommerce. Most of those customers also run at least a few WooCommerce extensions to extend the out-of-the-box functionality. And since nearly all Woo extensions are on a paid subscription, someone needs to be

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WooCommerce 3.0 released

After a slight launch delay, WooCommerce has released a major new update, with new features, and a new versioning system. Here's a quick breakdown of some of the newest features: A brand new product gallery with zoom, gallery view and new mobile

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Optimizing a ThemeForest theme

WordPress themes from ThemeForest are perhaps the most popular premium themes available. Themes like Avada, X | The Theme, and Enfold have over 100,000 sales each (Avada has nearly 400k sales). These themes provide their users a ton of control and options,

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What Happened to the Post Comments Panel in Gutenberg?

When WordPress 5.0 was released with the new default editor, Gutenberg, the editing experience has become much more streamlined. Pallets, tools, and metaboxes have been rearranged or hidden from view. This includes the Comments panel that used to be available on a

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WordPress 5.2 requires minimum PHP 5.6

WordPress 5.2 was released today, and among the many new features and updates is a new minimum PHP requirement. PHP 5.6 is the new minimum WordPress requirement WordPress has long supported older versions of PHP, with the previous minimum being 5.2.4. In

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How to disable plugins when you can’t access WordPress admin

When things go wrong in WordPress, often times the advice you'll hear is to deactivate all of your plugins. Normally this is as easy as going to Appearance > Plugins, selecting all plugins and choosing Bulk Actions > Deactivate: But what if

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How to Set Up WooCommerce USPS Shipping for Your eCommerce Store

So, you’ve made the virtual leap and have moved your business online. You built your site, downloaded the WooCommerce plugin and added your products… and now face the daunting task of figuring out shipping.  For many new ecommerce business owners, shipping can

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Uptime Monitoring of WordPress Sites

You have a business to run and a life to live – one that doesn’t include constantly checking your WordPress site for problems. Websites and servers do go down from time to time, however, and not knowing there is an issue can

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30-Minute Fixes

Our 30-Minute Fixes are the Cornerstone of Your Support Plan In life, and in websites, things rarely fix themselves. That is why Cinch provides free 30-Minute Fixes for when you need a little WordPress help. Most other support plans only cover the

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Remove Cross Sells from Cart in WooCommerce

If you've enabled cross-sells in WooCommerce on a product by product basis but would like to remove them from the cart in one motion, add the following script to your functions.php file or a custom functions plugin: You can also move the

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How to fix a 403 Forbidden Error in WordPress

Are you seeing a 403 error when you try to access your site? It's one of the most frustrating errors a site owner can see when it comes unexpectedly. In this article we'll go over the 403 forbidden error and how to

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